The Business Brain Weekly Round Up
This week on Business Brain, we tackled two sides of the same coin: doing the work and letting smart tools work for you.
Dave and Shannon reminded us that “execution is the moat, not information.” Sharing your ideas isn’t risky—it’s how you sharpen them.
They also showed how top-notch customer service (even from the USPS!) can turn an ordinary interaction into a brand-building moment.
By Friday’s episode, things got a little more futuristic as we dove into ChatGPT automations, AI workflows, and what the rise of AI actors might mean for creative industries. Spoiler: the winners are still the ones who execute.
Weekly Episodes
Execution > Information
Business Brain 690
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TLDW: Too Long Didn't Watch
The real moat isn’t your idea—it’s your ability to execute. Dave & Shannon remind us that oversharing ideas isn’t a threat; it’s how you refine them. VCs don’t sign NDAs—they bet on people who do the work. Sharing publicly accelerates feedback and learning, while consistent daily execution builds momentum.
The duo also highlight that every employee is in customer service. Whether it’s USPS unblocking an eBay shipment or a UPS driver showing uncommon courtesy, each touchpoint defines your brand.
👉 The takeaway: Execution is your competitive edge—and every customer interaction is part of it.
Go Even Deeper:
FridAI: ChatGPT Tasks + MovieAI
Business Brain 691
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TLDW:
From handbags to Hollywood, this week’s Casual FridAI ties it all together: Shannon’s handbag journey ($4M in sales!) proves emotional selling still wins, while Dave’s ChatGPT Tasks show how automation can beat procrastination by starting work for you.
Their examples include weekly industry briefings, invoicing reminders, and thought-leadership post drafts—powered by ChatGPT, Shortcuts, Zapier, or IFTTT. The conversation expands to AI’s disruption of movies and music, drawing parallels to self-publishing and indie creators who thrived by embracing change.
👉 The takeaway: Use AI to remove friction, but keep your creativity and execution human—that’s your real advantage.
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Tech Tip:
Save Ideas Instantly Use Apple Notes, Notion, or Obsidian with a shortcut on your phone’s home screen. Capture ideas or to-dos the moment they appear—before they vanish forever.
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If there’s a through-line this week, it’s that success isn’t about hoarding secrets or fearing change—it’s about showing up, iterating, and letting technology handle the tedious stuff so you can focus on the meaningful work.
Whether you’re tightening your customer service game or setting up an AI task to kick-start your next project, the goal’s the same: keep your momentum (and your Business Brain) running strong.
Thanks for joining us—now go make something great and live that charmed life.
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Dave Hamilton & Shannon Jean
Business Brain
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